There are two methods of accessing the Focus FS Help Centre.
If you are already logged into the system, click the blue Help button. It is located in the bottom corner of the left toolbar. (The Help button auto-hides, so you may need to adjust your screen resolution for it to re-appear.)
The second method is to navigate to the Focus FS website (focusfs.com) and click the blue Help Centre button in the top right corner.
Depending on your user permissions, you may or not be automatically signed in to the Help Centre (as shown above).
If you are not signed in, a pop-up will prompt you to enter your email and password. This pop-up also has other links, including I am an Agent, Forgot My Password, Sign Up, and Get a Password. Follow the commands on screen when clicking these links.